Our Services

If you are considering updating your kitchen, or maybe even a complete kitchen redesign, then keep in mind that this is an investment that you will want to last you and your family for years. At Kitchen City we appreciate that if you are making this investment into a kitchen redesign, then you will want a new kitchen that not only matches your interior design requirements perfectly, but is also high quality, robust and designed to last.  The Kitchen City services have therefore been put in place to ensure that all of our customers have the selection of a stunning range of kitchen styles from which to choose, made by various reputable kitchen designers and all made to the best standard.

Our friendly and specialist Kitchen City customer service team are on hand to provide our customers with impartial advice from the very start of the project through to the end.  The Kitchen City customer service is second to none and through this we turn your perfect kitchen interior dream into a reality.

 What the Kitchen City Services includes

The Kitchen City services are designed to make the entire kitchen redesign or enhancement process much smoother and much more enjoyable for you, which means our exceptional Kitchen City customer service team support you from start to finish, this includes:


FREE Design Appointment

Before we begin your kitchen redesign we will provide you with a free consultation with one of our expert designers.  Here we will discuss with you what interior design you would like for the space, your layout requirements and what functions you require your new kitchen to have.  Once our expert designers have a good understanding of this they will spend time creating a 3D design of the ideal kitchen redesign for you.  Though we could show you pictures of other kitchens or showrooms in these designs, we appreciate that you want to see how the kitchen redesign will look in your space specifically.  To create this 3D design, we use a high quality C.A.D package which truly helps to bring the design to life and help you to envision it.  Along with this, we will provide you with a free quote for your kitchen redesign, with no commitment to buy. 

Home Measuring Service

Once you have approved the 3D design and have made the decision to purchase your brand new kitchen redesign, one of our expert fitters will visit your home to measure the kitchen space. This will allow the designers to finalise the kitchen redesign and ensure a straight forward and problem free installation.



Other Building Products

When you are in the middle of a kitchen redesign you might find you need other building materials to complete the work, that we at Kitchen City do not stock as part of our range.  However, this doesn’t mean that we can’t help.  Part of the Kitchen City customer service is supporting our customers in every aspect possible, which is why we can provide you with all of the building requirements you might require through our Trade Counter, including tiles, doors and even boilers.

In-House Delivery

Part of the Kitchen City service includes ensuring our customers receive their kitchen in a timely manner and with absolutely no damage whatsoever to the kitchens.  To guarantee this we have an in-house delivery service with approved delivery drivers, all of whom are reliable and will treat your new kitchen with the care it deserves.  Our drivers will ensure the delivery arrives safely and so you aren’t waiting in all day, we will send you a message on the morning of your delivery with your allocated time slot for delivery. 



Satisfaction Guaranteed

The Kitchen City customer service team and all of our designers, fitters and delivery drivers, strive to ensure that each and every customer is 100% satisfied with their kitchen redesign.  We do this by ensuring we are on hand to answer your questions, by having an open and honest communication and by providing innovative solutions to typical kitchen related problems.   We work with our customers to create the perfect kitchen redesign. In addition, if any of our customers do not feel 100% satisfied, we welcome their feedback so that we can understand where we went wrong and take steps to rectify the situation. 

0% Interest Finance Options

We understand that a complete kitchen redesign can be quite costly if you don’t have much free cash available, which is why we provide our customers with finance options, including 0% interest.

Our Kitchen City Services have one aim in mind, to make your kitchen redesign much easier from start to finish.  To discuss the Kitchen City services in more detail or to speak with a member of the Kitchen City customer service team, contact us now.


Get in touch with us now for a FREE quote!

Arrange an appointment or visit our Birmingham Kitchen Showroom